Led workshops on front-end redesign governance, covering preparation, requirements gathering, platform selection, auditing, and UX/CX roadmapping.

Quarterly workshops focused on driving growth and innovation in branded web experiences, emphasising CRO, customer experience, user journey, and tech stack selection.

Conducted various workshops to support with roadmap definition, pre-peak planning, and eCommerce UX best practices.

Facilitated six-monthly full-day workshops to review roadmap progress and realign on the vision for the upcoming six months.

Delivered workshops targeting core UX and technical areas, including subscription propositions, front-end design, UX, CX, loyalty, store architecture, and international localisation.

Bi-annual roadmap sessions to set short- and medium-term priorities, focusing on front-end user journey, international localisation, and tech stack alignment with business goals.

eCommerce Strategy & Planning Workshops

Overview

Our eCommerce workshops help brands develop actionable strategies in areas like loyalty, multi-channel operations, and localisation. These sessions deliver tailored insights and clear plans to drive successful projects and achieve measurable results.

Our eCommerce workshops are tailored to specific needs such as loyalty programs, localisation, or international expansion. These sessions align teams, identify priorities, and deliver clear, actionable plans by clarifying project scope, delivery approaches, and budgets - ensuring projects are well-defined and set up for success. By providing detailed technical and strategic documentation, we help brands confidently navigate complex projects and drive successful execution.

Workshops Structure

The purpose of running these workshops is to provide an accessible approach for tackling specific streams of work - ensuring clients are fully prepared for the business projects ahead. The workshops are fixed scope pieces of work and would typically be structured in the following way:

Initial discovery call - to understand the core objectives, any complexities and definition of scope. The deliverables from Vervaunt’s side would be agreed upfront at this stage.
Preparation & research - after the initial call, our team would prepare for the primary workshops by setting out a list of questions and discussion points that will enable us to gather detailed context in order for the right solutions to be put forward. We'll also carry out research to collate any specific examples or best practices that will be useful for the project.
Workshops - these are typically half day sessions focused on solution scoping, with the objective of getting enough detail to document next steps and actions. The outcome from these sessions is to provide a detailed plan of action and next steps for the specific project.
Presentation of plan, solution or spec - we’d then present back with our suggested approach, a plan, a spec etc.
Loyalty / VIP - a series of workshops to define and document new loyalty programs, with deliveries including documentation around loyalty mechanisms, briefing and advisory on front-end design and mapping the loyalty customer journey etc.
Internationalisation - we commonly run workshops on international expansion, usually focused quite heavily on the technical and architecture side (along with areas like payments, price books, traffic handling etc.) and defining a phased launch plan. Recent examples have included assisting multi-channel businesses in their launches of EU and US stores.
Subscriptions - projects focused on building out subscription propositions, selecting the subscription vendor and payment provider and any integration considerations. From a front-end perspective we also map out key areas of functionality to optimise the user journey across key touch points.
Forecasting - reviewing demand, trade plan and inventory and building out forecasts for key marketing channels.
Bespoke functionality - A series of workshops to scope out bespoke functionalities (e.g. the creation of a 3D configuration experience).

Our Credentials

Team with a wide range of skills and focus, covering product ownership, technical solutions, marketing, strategy, and analysis
Deep experience in both technical and strategic areas (ranging from PIM implementation to CRM strategy)
Unbiased, impartial and fair team - we work with all technology partners and do not favour solutions based on commission or benefits
One of the world’s only Shopify Plus consultancy partners, alongside multiple Magento Certified Solutions Specialists
Experienced with most major platforms - Magento / Adobe, Shopify Plus, Salesforce Commerce Cloud, Shopware, BigCommerce, SAP, etc.
Strong relationships with majority of technology partners - ranging from PIM to personalisation to BI platforms
Supported a wide range of major eCommerce projects for brands from all over the world, including Bulletproof, The V&A, Self-Portrait, Science Museum Group, PMT Music, TOTEME, David Austin Roses, Sunspel and many more
Won multiple awards at leading ceremonies, including the eCommerce Awards and the UK eCommerce Awards

Vervaunt are a trusted and reliable partner for us, who add a wealth of knowledge to our eCommerce projects. It’s a pleasure to work with them and they feel like an extension of the team.

Shradha Kaul, Director of eCommerce - This Works

Featured eCommerce Clients

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Our Awards

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